Cancellation Refund

Cancellation & Refund Policy

We understand that plans change. Our refund rules are structured to balance player flexibility with venue operations.

Refund Guidelines:

• 24+ Hours Before Slot: 100% refund.
• 12 to 24 Hours Before Slot: 50% refund.
• Less than 12 Hours Before Slot: No refund.

Refunds are processed back to the original payment method or credited to your Primal Coins wallet instantly, depending on your choice.